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RE: [sap-basis] SAP logon issues over VPN connection

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Posted by D. Caddick (SAP NetWeaver/BASIS Consultant)
on Apr 4 at 7:56 PM
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Hi,



I think you were very clear in the first place

It is then something to do with your VPN client settings. This is a issue
for your network team.



Regards



From: bykaudy via sap-basis [mailto:sap-basis@Groups.ITtoolbox.com]
Sent: 04 April 2010 20:04
To: D. Caddick
Subject: RE:[sap-basis] SAP logon issues over VPN connection








Posted by bykaudy (Consultant)
on Apr 4 at 3:05 PM

<http://it.toolbox.com/api/ContentVote/3416629/1/1/> Mark this reply as
helpfulMark as helpful

Hi David/Reinhard Kox,

Thank you for your response. May be my posting wasn't clear. Network speed
has been set to low speed connection. Only then I get logon screen. If it is
left with high speed connection I don't get logon screen.

My round trip time looks like below -

Ping statistics for nn.nnn.nnn.nn:
Packets: Sent = 4, Received = 4, Lost = 0
Approximate round trip time in milli-seconds:
Minimum = 21ms, MAximum = 24ms, Average = 22ms

Thanks,
Sathya


---------------Original Message---------------
From: bykaudy
Sent: Friday, April 02, 2010 2:18 PM
Subject: SAP logon issues over VPN connection

> Hello Experts,
>
> I'm trying to logon to SAP remotely via Cisco VPN. I'm able to connect to
the remote network. When I ping the remote server, I get response. When I
telnet SAP server for port 3200 and 3600, I get response. When I invoke SAP
logon with SAP LOGON PAD, I get logon screen. When I enter userID password,
I do not get any response. I initiated second logon and when I use same
userID and password, I'm prompted with a popup screen with 3 options
(Continue with this logon and end any other logon, Continue this logon
without terminating other logon. Terminate this logon). When I choose any
option, system again don't respond. After some time, I'll have to right
click on the top left corner and click on stop transaction to cancel the
screen.
> What I tried -
> I turned off windows firewall on my laptop. - didn't help.
> I took laptop to the office and connected to the network with a cable and
same GUI logs on to the system without any problem
> In the logon pad, in network settings, I've set low speed connection. I
get logon screen only when I'm on low speed connection. When I switch to
high speed connection, I don't get logon screen at all, just 'connecting to
system.. please wait..' window is displayed.
>
> System parameters are -
> I'm on Windows XP SP2.
> SAP GUI - Ver 7100.3.11.3115
>
> Any help is appreciated -
> Thanks,
> Sathya
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D. Caddick
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