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RE:[sap-basis] Error at SAP Installation at phase 2 - Create users for SAP system

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Posted by Jayendra Gangundi (SAP Basis consultant)
on Mar 28 at 9:33 AM
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Hi Joao,

Check list of available / created users in system by following command -

List users:
# cat /etc/passwd

If any SAPuser exists in this list....then delete them and try to create manually.

I also suggest if no users exists then create manually, follow the instruction guide to create users manually. Then restart the SAPinst again.

Regards,
Jayendra

---------------Original Message---------------
From: Joao Dimas
Sent: Friday, March 26, 2010 1:13 PM
Subject: Error at SAP Installation at phase 2 - Create users for SAP system

> Hello,
>
>
> I?m faccing with a poblem in phase 2 of 28 in installation process of SAP ECC 6.0 SR3 on Linux x86_64 (with oracle 10.2).
>
> SID => JMD
>
> The phase 2 - Create users for SAP system. I checked the sapinst log file that contains the error and I see in there the following:
>
>
> ...
>
> INFO 2010-03-26 12:50:47.991
> Account sapinst already exists.
>
> INFO[E] 2010-03-26 12:50:47.993
> FSH-00006 Return value of function getpwnam(orajmd) is NULL.
>
> WARNING[E] 2010-03-26 12:50:48.077
> FSL-01002 Unable to create account user="orajmd". useradd: cannot create directory /oracle/JMD (return code 12)
>
> WARNING[E] 2010-03-26 12:50:48.133
> MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.
>
> ERROR 2010-03-26 12:50:48.218
> FCO-00011 The step createAccounts with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System| ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind| ind|5|0|createAccounts was executed with status ERROR .
>
>
> Someone can help me to solve this problem please?
>
>
>
> Best regards,
> Joao Dimas - Portugal
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