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Re: [sap-acct] 'Credit Limit Check' Error While Trying to Release a Service Order

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Reply from ritesh on Sep 2 at 1:43 PM
Credit groups are typically " orders, delivery and billing document".
Assing credit group for orders to your service order document type in
config (it is somewhere in SD credit config, i dont remember the
path) and assign a risk category to the customer. Also ensure you have a
automatic credit control defined for the risk category ( OVA8).

---------------Original Message---------------
From: luxman_shankar
Sent: Friday, August 31, 2012 1:03 PM
Subject: 'Credit Limit Check' Error While Trying to Release a Service Order

Dear all

While trying to release a service order, we are getting the following error message:

Credit limit check cannot be performed due to incomplete data.
Complete the data that is required for the check (credit group, sales area)

I find that the customer master as regards sales area is ok and he has been assigned to the credit control area. Where does the credit group appear?

In the config, the sales doc type attached to the service order, the credit check settings are blank. Is this the reason?.

Regards
Luxman Shankar CMA

 
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