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Reply from Nikki Klein on Jan 17 at 12:02 PM Hi Manoj
There are a couple of places you need to check. Are the materials being sold classified as Taxable or as Tax Exempt? The system also looks at the tax classification of the Payer partner function, then the Ship To partner function and lastly the Sold To partner function. Check all of these for the specific customers where you are seeing these errors. It's possible there is a mismatch there.
Nikki
| | | ---------------Original Message---------------
From: Manoj Bansal
Sent: Tuesday, January 17, 2012 2:43 AM
Subject: Tax Exempt Customers Being Charged Sales Tax
Hi Experts,
My question is :
1. Some customers are being charged for sales tax even when their tax indicator is 9 (tax exempt), this is causing A/R extra work deducting it from their invoices.
Please tell me why these accounts are charging tax when tax exempt and correct on current customers, show what was wrong so future customers can be corrected.
2. There are some customers who are taxable that are not being charged tax. This is causing A/R extra work to invoice them at a later date for the sales tax.
Why these customer/invoices are not charging sales tax and make corrections so tax collection will be accurate going forward and show.
Thanks
Manoj |
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