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RE:[sap-basis] EWA Service Data Quality Rated Grey

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Reply from ashrafsharaf90 on Jul 3 at 3:02 PM
Hello bharatram,

Thank you very much for your reply.

I have already gone through this note but it doesn't provide any solution. I need to get the Service Data Quality rated rather than just grey.

I have already checked data collection services, host agent, authorizations. I even checked it on DEV and QAS systems and they both produce the same result in EWA (Grey in the same area).

Best Regards,

---------------Original Message---------------
From: ashrafsharaf90
Sent: Monday, July 03, 2017 6:46 AM
Subject: EWA Service Data Quality Rated Grey

EWA Service Data Quality rated grey.
I am generating a sap earlywatch report for my productive server (ERP 6.0 EHP7) on Solman 7.1 and in the first section related to data quality I am getting this:

The table under it says "Reading performance data from BW returned neither data nor an error code. A timeout may have occurred. Infocube: 0CCMSMTPH used in section 'Workload Overview <SID>"

I am trying to get this section to be all green, so far I have checked system preparation, managed systems, basic configuration and I can't seem to find anything wrong.

Kindly Assist,
Best Regards,

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