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Re: [sap-basis] EWA Service Data Quality Rated Grey

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Reply from bharatramramakrishnan on Jul 3 at 7:38 PM
Hi Ashraf,

Thanks for your mail.

You can try the relevant notes for your issue.

1801236 - Rating Rules: Gray Rating of an Alert Based Session

569116 - Release strategy for Solution Manager Service Tools (ST-SER)

763561 - Service Data Control Center (SDCCN) - FAQ

1842351 - Gray rating on EWA report for Quality of Data in Service Data
Control Center for SAP_COLLECTOR_FOR_PERFMONITOR

1875155 - EarlyWatch Alert - SAP_COLLECTOR_FOR_PERFMONITOR in Quality of
Service Data - SAPWL_WORKLOAD_GET_SUMMARY_I_W

1827116 - Rating not determined (Grey) at SAP EarlyWatch Alert

394616 - Release strategy for SAP Solution Manager

Regards,
Bharat

---------------Original Message---------------
From: ashrafsharaf90
Sent: Monday, July 03, 2017 3:02 PM
Subject: EWA Service Data Quality Rated Grey

Hello bharatram,

Thank you very much for your reply.

I have already gone through this note but it doesn't provide any solution. I need to get the Service Data Quality rated rather than just grey.

I have already checked data collection services, host agent, authorizations. I even checked it on DEV and QAS systems and they both produce the same result in EWA (Grey in the same area).

Best Regards,
Ashraf

 
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