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Reply from bharatramramakrishnan on Jul 3 at 7:38 PM Hi Ashraf, Thanks for your mail. You can try the relevant notes for your issue. 1801236 - Rating Rules: Gray Rating of an Alert Based Session 569116 - Release strategy for Solution Manager Service Tools (ST-SER) 763561 - Service Data Control Center (SDCCN) - FAQ 1842351 - Gray rating on EWA report for Quality of Data in Service Data Control Center for SAP_COLLECTOR_FOR_PERFMONITOR 1875155 - EarlyWatch Alert - SAP_COLLECTOR_FOR_PERFMONITOR in Quality of Service Data - SAPWL_WORKLOAD_GET_SUMMARY_I_W 1827116 - Rating not determined (Grey) at SAP EarlyWatch Alert 394616 - Release strategy for SAP Solution Manager Regards, Bharat
| | | ---------------Original Message--------------- From: ashrafsharaf90 Sent: Monday, July 03, 2017 3:02 PM Subject: EWA Service Data Quality Rated Grey Hello bharatram, Thank you very much for your reply. I have already gone through this note but it doesn't provide any solution. I need to get the Service Data Quality rated rather than just grey. I have already checked data collection services, host agent, authorizations. I even checked it on DEV and QAS systems and they both produce the same result in EWA (Grey in the same area). Best Regards, Ashraf | | Reply to this email to post your response. __.____._ | _.____.__ |